- Act with honesty, based on our ethical principles, being transparent in communication, both with people and processes.
- Fulfill what is promised, generating trust in the environment.
- Decide with responsibility, considering the impact on people and results.
Purposes and Values of Aconcagua Foods
Our values
Adaptability
Integrity
- Learn from difficulties, incorporating improvements to constantly evolve in a competitive environment.
- Maintain an open mindset to change, and a positive attitude towards challenges.
- Make agile decisions, with available information, generating value in processes.
Innovation
- Contribute to team objectives actively and with a sense of belonging.
- Foster relationships based on respect, empathy and collaboration.
- Work with passion and perseverance, focused on excellence.
Commitment
- Propose new ideas, anticipating business challenges, considering people and the environment.
- Dare to experiment, learning from mistakes.
- Act with agility, to respond timely to environmental changes.
Aconcagua Foods and I'ts Collaborators
We respect our collaborators and do not allow any type of discrimination to exist, whether due to age, religion, sex, ethnic origin, sexual preference, any disability or any other condition protected by law.
Any type of harassment, violent act, threat or retaliation will not be tolerated.
Any inappropriate conduct of a sexual nature, whether verbal, visual or physical, will be considered sexual harassment and must be reported through the Ethics Line channel.
We promote a healthy and productive work environment, based on our values and principles.
We protect the life, health and safety of our collaborators, taking measures to prevent accidents and work-related illnesses.
We demand that each collaborator, visitor and/or service provider comply with all safety and hygiene standards established by the company.
We do not hire minors, nor do we perform forced or involuntary labor.
It is Aconcagua Foods policy that each new worker is evaluated fairly and objectively.
Emotional relationships between collaborators can result in situations where impartiality could be endangered, so these circumstances must be reported to the direct manager and Human Resources immediately.
If any worker has family members related to the company such as; clients or suppliers, and by virtue of his functions, he must negotiate with any of these companies, he must previously inform his direct management and Human Resources, and complete the declaration of potential conflicts of interest.
As employees of Aconcagua Foods, we cannot carry out activities that could put the reputation and/or interests of the company at risk.
Workers should not engage in personal activities during work hours that interfere with or prevent them from fulfilling their job responsibilities.
One of our main responsabilities is protecting sensible information, both of our company and our collaborators. Our workers and partners should keep confidentiality in all matters regarding our corporation, clients and suppliers. Its disclosure is not permitted without the consent of the parties involved.
Ethics and transparency in our business relations
Fair trade
- Aconcagua Foods is prepared to compete fairly, complying with all current regulations, both nationally and in the countries of destination of our products.
- The company and its workers must comply at all times with the commercial and pricing policy in order to promote loyal marketing.
Consumers and clients
- At Aconcagua Foods, we care about manufacturing products that comply with all current quality standards. We pay special attention to compliance with the established internal policies regarding safety, integrity, quality and legality.
- In dealing with consumers and clients, there is no room for any type of corruption, bribery or favoritism or any other activity that threatens the integrity of Aconcagua Foods.
Suppliers
- Aconcagua Foods and its workers should not accept gifts from suppliers, since this could generate subsequent obligations for those who receive them. Thus, it is prohibited to request or encourage benefits that come from current or potential suppliers.
- Collaborators who negotiate the acquisition of goods and services must offer and demand equitable and honest treatment from suppliers in each transaction.
- The choice of suppliers will be impartial and in accordance with rigorous criteria of quality, profitability and service.
Corporate social responsibility
Our objective is to establish and disseminate the ethical principles that guide the conduct of our collaborators in their daily work lives and our relation, as a company, with consumers, clients, suppliers and the communities in which we operate. All this under the following criteria:
- We focus on honesty, respecting the company's property and assets.
- The company and its workers will never engage in fraudulent or dishonest actions that affect the assets or financial records or accounting of Aconcagua Foods or a third party.
- We guarantee the accuracy of all Aconcagua Foods business and financial records.
- Workers must protect Aconcagua Foods assets by using them correctly, keeping them from damage, loss, fraud, theft and/or destruction.
It is the policy of Aconcagua Foods S.A. prevent a worker, independent of they hierarchy, from acting against the interests of the company, generating a conflict of interest.
Disallowed conduct:
- Make use of confidential information.
- Receive any type of payment or benefit from a competitor, supplier or customer.
Is responsibility of each worker who feels involved in a potential conflict of interest, to inform Human Resources.
- The company and its workers must not offer or promise any improper personal or financial favor, or any other kind, with the objective of obtaining any advantage from a third party, whether public or private.
- The company and its workers must not accept benefits in exchange for preferential treatment from a third party.
- The company and its workers must refrain from engaging in any activity or conduct that could give rise to the appearance or suspicion of bribery or corruption practices.
At Aconcagua Foods we are committed to honesty and integrity, which includes - in part - being attentive to preventing situations that may be related to:
- Money laundering
- Financing of terrorism
- Bribery
- Handling of stolen goods
Corporate social responsibility notes
Actions
We participate year after year in various activities especially aimed at children from the different communities that Aconcagua Foods can reach. In them we encourage the participation of our workers on a voluntary basis to share and encourage care for the environment. For these activities we focus on inviting mainly homes for minors at social risk, nursing homes and low-income schools.
Guided visits
Starting in 2019, our plant has been opened to guided tours for educational institutions with the aim of bringing the community closer to our company. We want to be participants in the training processes and be able to contribute to the development of students in their different areas and careers.
To date we have managed to receive nearly 800 students from multiple universities, mainly belonging to the Logistics Engineering, Business Administration and Agricultural careers.
Ethical complaint line
The following is a communication mechanism, confidential and anonymous.
If you need to report, consult and follow up on conduct or events that violate any of the provisions contained in this document, you can do so at the following link: